Shipping Policy

At FitKitchPro, we are committed to delivering your Smart Nutrition Food Scale and other kitchen essentials quickly, safely, and efficiently—worldwide.

Order Processing Time

All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be handled on the next business day.

Shipping Time & Delivery Estimates

• United States & Canada: 5–10 business days
• United Kingdom & Europe: 6–12 business days
• Australia & New Zealand: 7–14 business days
• Rest of the World: 10–20 business days

*Please note: Delivery times may vary due to customs clearance, location, or high demand periods.*

Shipping Confirmation & Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package every step of the way. You can also track your order from our Track Order page.

Shipping Costs

We offer Free Standard Shipping on most orders. Expedited shipping options may be available at checkout with calculated costs.

Delays or Issues

FitKitchPro is not liable for delays caused by natural disasters, carrier issues, or incorrect shipping information. Please double-check your details at checkout.

In some cases, to ensure faster delivery and reliable availability, we may fulfill your order using trusted third-party logistics partners. This does not affect your rights or our service quality in any way.

Lost or Damaged Packages

If your package is lost or arrives damaged, contact us at fitkitchpro@gmail.com within 7 days of expected delivery. We'll assist you right away.

Customs & Import Duties

International orders may incur local customs, taxes, or duties. These charges are the responsibility of the customer and vary by destination country.